By entering this website, you agree that you are 18 years of age or older. If you are not 18 years old, you do not have permission to view or purchase products from Earth Erotics, LLC.
If you receive the wrong item or an item damaged in shipping, please email firstname.lastname@example.org so that we can take care of the problem in a prompt and efficient manner. If you happen to receive the wrong item, you may return it within 15 days and we will send you the correct item. If your toy happens to become damaged in transport, return your broken toy to our office within 15 days and we will replace it immediately at no extra charge.
After you receive your order from Earth Erotics, please test your new toy by inserting batteries and turning the toy on. When initially testing your product, do not insert it into your body. If for some reason the item is not working properly and you have not used the item, please contact Earth Erotics immediately for proper return instruction. In order to receive a prompt refund, you must print the order confirmation sent to you by email and include it in the return packaging. After the item is received at the warehouse, a replacement will be shipped to you. Return shipping will be credited.
Please look for a product warranty and save the package of your new item until you have used it a few times. Health Regulations prohibit the return of any item that have been inserted into the body (personal use items). If you have already used your new toy and you are experiencing product defects you will need the warranty and the packaging to contact the manufacturer directly.
Your privacy is as important to us as it is to you. We will never sell, rent, or share any information about you or your order to any company or individual. Third Party vendors (such as USPS) are given only the information they need to help us fulfill your order. Sensitive credit card information is not handled directly by Earth Erotics, LLC. Your credit card is processed through either Paypal or Google Secure Checkout, whichever you prefer. Google Checkout and Paypal are reputable secure third party secured transaction providers.
For your privacy, shipments are discreetly packaged and will arrive in plain brown boxes, padded envelopes, or USPS supplied packaging. The Earth Erotics discreet identifying mark will be on the return label:
Our packaging makes no mention of the nature of the contents. If your product is shipped direct from a distributor or manufacturer, we will work together to assure shipping privacy is protected.
Earth Erotics does not create or send unsolicited phone calls, email, or postal mail. Emails are automatically sent to confirm your order, notify you about backorders, and supply you with the tracking number for your shipment. We contact customers by email or phone only when there is a question about or problem with an order. From time to time we may email a newsletter, which you will receive only if you choose to during the check-out process (opt-in). From time to time we may send out promotions to existing customers. If you ever receive any contact from us that you do not want, please email Customer Service with information about the contact so that we can make sure it doesn't happen again. If you are receiving our newsletter but do not wish to, please unsubscribe by sending us an email.
Our mission is to provide eco-conscious individuals with high quality sex toys and other bedroom products, provide educational articles, and encourage open communication about sexual health and the environment. In keeping with that mission, any sex tips, stories, product reviews, or other writings you submit to us are kept anonymous, unless you request otherwise. Contest entries can be submitted under a false name; if you do so, you will need to certify that you are over 18. To receive any prizes, the winner will need to supply us with a real name and mailing address, which will be used only for shipping purposes and never published.
Earth Erotics, LLC, Makes no warranty or representation, either express or implied, with respect to performance merchantability or fitness for a particular purpose. As a result, any product sold by Earth Erotics, LLC is sold “as is,” and you the purchaser assume the risk as to its quality and performance. In no event will Earth Erotics, LLC be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect in any product sold.